Shipping policy

 

Please allow 4-5 business days for processing orders. Monarca ulje  is ran by a busy mom. All orders are packed with love and care so this time allows for me to ship your order at the highest possible standard  - sometimes (not always) items can take up to two weeks. We are working with natural ingredients and products can’t be sitting on shelves. Thank you for your understanding and being patience. 

Order Claim Policy

We kindly request that customers review their orders upon receipt. Any claims for missing, damaged, or incorrect items must be submitted within 15 days of receiving the order. Unfortunately, we are unable to investigate claims made after this period.