Privacy Policy

Effective Date: June, 2025

At Monarca Ulje, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information: name, email address, phone number, shipping/billing address, and payment details.
  • Order Information: items purchased, order value, shipping method, and transaction history.
  • Technical Data: IP address, browser type, device type, cookies, and how you interact with our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send you order and shipping confirmations
  • Communicate with you about your purchase or inquiries
  • Improve our website and customer experience
  • Comply with legal and tax obligations
  • Send you marketing emails (only if you opt in)

We never sell or share your personal data with third-party marketers.

3. Sharing Your Information

We may share your information only with trusted third parties necessary to run our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping providers (e.g., USPS)
  • Email service providers (e.g., Klaviyo, Mailchimp)

These partners are required to handle your data securely and only use it for the purposes we specify.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Opt out of marketing emails at any time (via the unsubscribe link)

To request access or changes to your information, please email us at support@monarcauljeproducts.com.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.

6. Cookies & Tracking

Monarcaulje's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

7. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy at any time. If we make material changes, we will post the updated policy on this page with the revised effective date.

9. Contact Us

If you have questions about this policy or how your information is handled, please contact us at:

Email: support@monarcauljeproducts.com